Got questions?
We Got Answers
Here you will find answers to some of the most common questions we receive about our desk accessory products.
Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express. Additionally, we accept mobile payments such as Apple Pay Shop Pay, Google Pay and more...
Shipping & Delivery
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
A full list of all of our shipping areas can be found here.
If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.
Warranty & Repair
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 1 month of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
Please view our Return Policy for further details.
While we do not offer an extended warranty at this time, we take pride in providing exceptional customer service. If you experience any issues with your product beyond one month of purchase, please do not hesitate to reach out to our customer service team. Our team will be more than happy to assist you in resolving any issues you may encounter.
Please get in touch for more information about extended warranties.
As we do not offer extended warranties, If you experience any issues with your product beyond one month of purchase, please do not hesitate to reach out to our customer service team. Our team will be more than happy to assist you in resolving any issues you may encounter.
Returns & Refunds
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
A refund request can be submitted within 30 days after the purchase is made.
In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.
In the case when the product is defective, and the defect is not from foul-play, you are eligible for a full refund.
In the case when the product has sign of foul-play, you are eligible for a no refund.
Please check our Refund Policy to see if you're eligible for a refund.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.
Featured product
Introducing the Black Obsidian Desk Mat, the ultimate accessory for gamers who demand the best. With its premium water-resistant surface, this desk pad provides a smooth and comfortable gaming space for your mouse and keyboard. Its generous size of 32" x 12" covers your entire desk, ensuring maximum comfort and optimal performance during intense gaming sessions.
Stay in control with the secure non-slip underbody that keeps the desk pad firmly in place, allowing you to focus on the game. Elevate your gaming space with customizable RGB lighting, offering you 10 stunning LED options to add style and ambiance. And with the convenience of wireless charging, you can effortlessly keep your devices powered up while dominating the competition.
Cleaning is a breeze with the Black Obsidian Desk Mat. Simply roll a lint roller over the mat or wipe spills with a cloth for easy maintenance. Made with high-quality materials, this desk pad is built to last, enhancing your gaming performance for years to come.
Upgrade your battle station today with the best wireless charging desk mat on the market. Don't settle for less when it comes to your gaming experience. Choose the Black Obsidian Desk Mat for exceptional quality and features.
- USB-C Connectivity
- Wireless Charging
- 10 RGB Lighting Options
- Water-Resistant Fabric
- Over-Locked Edges
- Grippy Underbody